The United States Postal Service reported new delivery performance metrics through the first week of the fiscal third quarter. For the week ending April 8 and the second consecutive week, First-Class Mail on-time delivery performance was 93.9 percent. Through the first week of the third quarter, the average time for delivery of a mailpiece across the postal network was 2.4 days.
Third quarter service performance scores covering April 1 through April 8 included:
- First-Class Mail: 93.6 percent of First-Class Mail delivered on time against the USPS service standard, an increase of 5.7 percentage points from the fiscal second quarter.
- Marketing Mail: 95.5 percent of Marketing Mail delivered on time against the USPS service standard, an increase of 3 percentage points from the fiscal second quarter.
- Periodicals: 87.9 percent of Periodicals delivered on time against the USPS service standard, an improvement of 6 percentage points from the fiscal second quarter.
One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented. Service performance is defined by the Postal Service as the time it takes to deliver a mail piece or package from its acceptance into our system through its delivery, as measured against published service standards.
